Wokebranding: causas sociales como estrategias de marca. Un estado del arte en Chile

Autores/as

DOI:

https://doi.org/10.32870/cys.v2022.7835

Palabras clave:

Branding, WokeBrands, WokeAdvertising, Activismo corporativo, Chile

Resumen

Las marcas han escogido diferentes modos de generar adhesión entre los consumidores, desde modelos basados en atributos, beneficios y valor, hasta la toma de posturas políticas críticas y el abrazar causas sociales; esto se conoce como Wokebranding. Basada en la recopilación de datos primarios y desde una perspectiva cualitativa y exploratoria, esta investigación pretende ayudar a entender el estado del arte de esta tendencia en Chile. El caso de estudio muestra las dificultades que se presentan para la adopción de este tipo de tendencias en el marco de una industria publicitaria debilitada. Este trabajo, así, intenta contribuir a la escasa atención académica que se la ha puesto a estos temas en América Latina.

Descargas

Los datos de descargas todavía no están disponibles.

Citas

Aaker, D. (2002). Building Strong Brands. Planeta.

Álvarez, O. (2018, 10 de septiembre). Estrategia de publicidad disruptiva: tu lado Wom. SocialGest. https://blog.socialgest.net/es/2018/09/10/estrategia-publicidad-disruptiva-wom/

Askegaard, S., Cardel Gertsen, M. & Langer, R. (2002). The Body Consumed: Reflexivity and Cosmetic Surgery. Psychology and Marketing, 19(10), 793-812. http://dx.doi.org/10.1002/mar.10038

Austin, L., Miller, B. & Gaither, K. (2019). Corporate Social Advocacy as Public Interest Communication: Exploring Perceptions of Corporate Involvement in Controversial Social-Political Issues. Journal of Public Interest Communication, 3(2), 3-31. https://doi.org/10.32473/jpic.v3.i2.p3

Bauman, Z. (2007). Liquid times: Living in an age of uncertainty. Polity Press.

Beckman, E. & Dalsjö Åström, M. (2019). Caught in a Bad Romance. The Contradiction of Woke Brands in Consumers’ Lives (Tesis de maestría inédita). Lund University, Suecia. https://lup.lub.lu.se/student-papers/search/publication/8991333

Bergkvist, L. & Zhou, Q. (2019). Cause-related marketing persuasion research: an integrated framework and directions for further research. International Journal of Advertising, 38(1), 5-25. https://doi.org/10.1080/02650487.2018.1452397

Bernard, J. (2019, 13 de marzo). Brands struggle to make ‘woke’ marketing work. Raconteur. https://www.raconteur.net/business-innovation/brands-woke-marketing

Black, I. (2006). The presentation of interpretivist resarch. Qualitative Market: An International Journal, 9(4), 319-324. http://dx.doi.org/10.1108/13522750610689069

Burgos, S. (2017, 22 de octubre). La última provocación de WOM. La Tercera. https://www.latercera.com/noticia/la-ultima-provocacion-wom/

Carrol, M. (2018, 7 de septiembre). Nike releases controversial Colin Kaepernick advert. The Telegraph. https://www.telegraph.co.uk/news/2018/09/07/nike-releases-controversial-colin-kaepernick-advert/

Cayla, J. & Eckhordt, G. (2008). Asian Brands and the Shaping of a Transnational Imagined Community. Journal of Consumer Research, 35(2), 216-230. https://doi.org/10.1086/587629

Charmaz, K. (2014). Constructing Grounded Theory. Sage

Chilescopio. (2017, 5 de agosto). Chilescopio, Tendencias 2017 [Informe público]. https://issuu.com/visionhumana/docs/informe_p__blico_chilescopio_2017_v

Chris Bannister, CEO de WOM: “El secreto de nuestra compañía es ser auténtica”. (2017, 1 de marzo). La Nación. http://www.lanacion.cl/chris-bannister-ceo-de-wom-el-secreto-de-nuestra-compania-es-ser-autentica

Clemensen, M. (2019). Corporate political activism: When and how should companies take a political stand? (Tesis de maestría inédita). Universidad de Minnesota, Estados Unidos. https://bit.ly/3jaDXH4

Dauvergne, P. (2017). Is the Power of Brand-Focused Activism Rising? The Case of Tropical Deforestation. Journal of Environment & Development, 26(2), 135-155. https://doi.org/10.1177%2F1070496517701249

De Chernatony, L. (1999). Brand Management Through Narrowing the Gap Between Brand Identity and Brand Reputation. Journal of Marketing Manager, 15(1-3), 157-179. https://doi.org/10.1362/026725799784870432

Dodd, M. (2018). Globalization, Pluralization, and Erosion: The Impact of Shifting Societal Expectations for Advocacy and Public Good. Journal of Public Interest Communications, 2(2), 221-238. http://dx.doi.org/10.32473/jpic.v2.i2.p221

Dodd, M. & Supa, D. W. (2014). Conceptualizing and Measuring “Corporate Social Advocacy” Communication: Examining the Impact on Corporate Financial Performance. Public Relations Journal, 8(3). http://www.prsa.org/Intelligence/PRJournal/Vol8/No3/

Equipo de corresponsales. (2018, 5 de abril). Especialista en marketing califica como “brillante” la apuesta publicitaria de WOM. El Tipógrafo. https://eltipografo.cl/2018/03/especialista-en-marketing-califica-como-brillante-la-apuesta-de-wom

Escalas, J. & Bettman, J. (2003). You Are What They Eat: The Influence of Reference Groups on Consumers’ Connections to Brands. Journal of Consumer Psychology, 13(3), 339-349. https://doi.org/10.1207/S15327663JCP1303_14

Fairclough, N. (2003). Analysing Discourse: Textual Analysis for Social Research. Routledge.

Fromm, J. (2020, 5 de septiembre). Purpose Series: A Purpose-Driven Brand Is A Successful Brand. Forbes. https://www.forbes.com/sites/jefffromm/2019/01/16/purpose-series-a-purpose-driven-brand-is-a-successful-brand/?sh=5522c293437

Gaither, B. M., Austin, L. L. & Schultz, M. (2018). Delineating CSR and social change: Querying corporations as actors for social good. PR Inquiry, (1), 45-61. https://doi.org/10.1177%2F2046147X17743544

Garriga, E. & Melé, D. (2004). Corporate Social Responsibility Theories: Mapping the Territory. Journal of Business Ethics, 53, 51-71. https://www.jstor.org/stable/25123282

Gensehues, A. (2018, 14 de septiembre). Nike, Colin Kaepernick and the pitfalls of ‘woke’ corporate branding. The Conversation. http://theconversation.com/nike-colin-kaepernick-and-the-pitfalls-of-woke-corporate-branding-102922

Glaser, B. G. (1978). Theoretical sensitivity. Sociology Press.

Hall, S. & du Gay, P. (1996). Cuestiones de la identidad cultural. Amorrortu.

Halliday, M. (1978). Language as Social Semiotic: The Social Interpretation of Language and Meaning. Edward Arnold.

Harold, C. (2007). Pranking rhetoric: “culture jamming” as media activism. Journal of Critical Studies in Media Communication, 21(3), 189-211. https://doi.org/10.1080/0739318042000212693

Herring, S. & Kapidzic, S. (2015). Teens, Gender, and Self-Presentation in Social Media. En Wright, J. D. (Ed.), International Encyclopedia of the Social & Behavioral Sciences (pp. 146-152). http://dx.doi.org/10.1016/B978-0-08-097086-8.64108-9

Holt, D. B. (1995). How consumers consume: A typology of consumption practices. Journal of Consumer Research, 22(1), 1-16. https://doi.org/10.1086/209431

Holt, D. (2002). Why do brands cause trouble? A dialectical theory of consumer culture and branding. Journal of Consumer Research, 29, 70-90. http://dx.doi.org/10.1086/339922

Holt, D. (2004). How Brands Become Icons: The Principles of Cultural Branding. Harvard Business School Press.

Johnston, J. & Pieczka, M. (2019). Public interest communication: A framework for systematic inquiry. Routledge.

Kim, K., Cheong, Y. & Joon, S. (2015). Choosing the right message for the right cause in social cause advertising: type of social cause message, perceived company-cause fit and the persuasiveness of communication. International Journal of Advertising: The Review of Marketing Communications, 34(3), 473-494. https://doi.org/10.1080/02650487.2015.1006081

Korschun, D., Aggarwal, A. & Rafieian, H. (2016). Taking a Stand: Consumer Responses to Corporate Political Activism [Working paper]. http://dx.doi.org/10.13140/RG.2.1.3081.6243

Kvale, S. (2011). Las entrevistas en investigación cualitativa. Morata.

Lars, B. & Kris, Q. (2019). Cause-related marketing persuasion research: an integrated framework and directions for further research. International Journal of Advertising, 38(1), 5-25. https://doi.org/10.1080/02650487.2018.1452397

Lury, C. (2004). Brands: The Logos of the Global Economy. Routledge.

McCraken, G. (1986). Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods. Journal of Consumer Research, 13(1), 71-84. https://doi.org/10.1086/209048

McIntosh, M. & Morse, J. (2015). Situating and Constructing Diversity in Semi-Structured Interviews. Global Qualitative Nursing Research. https://doi.org/10.1177%2F2333393615597674

Moir, L. (2001). What Do We Mean by Corporate Social Responsibility? Corporate Governance, 1(2), 16-22. https://doi.org/10.1108/EUM0000000005486

ND J. (2018). Colin Kaepernick Nike Commercial FULL VIDEO [Video]. YouTube. https://www.youtube.com/watch?v=lomlpJREDzw

Nike is embroiled in a doping scandal. (2019, 5 de octubre). The Economist. https://www.economist.com/business/2019/10/05/nike-is-embroiled-in-a-doping-scandal

Ojo de Iberoamérica. (2020, 14 de diciembre). Ranking El Ojo Local 2020: Las Mejores Ideas y el Desempeño de México, Chile y Puerto Rico. https://www.elojodeiberoamerica.com/ranking-el-ojo-local-2020-las-mejores-ideas-y-el-desempeno-de-mexico-chile-y-puerto-rico/

Patton, M. (1990). Qualitative evaluation and research methods. Sage.

Pisani, J. (2019, 20 de diciembre). Nike’s plan for better-fitting kicks: Show us your feet. Phys.org. https://phys.org/news/2019-05-nike-better-fitting-feet.html

Porter Novelli/CONE. (2018). 2018 Porter Novelli/CONE Purpose Premium Index: How companies can unlock reputational gains by leading with purpose. https://www.conecomm.com/research-blog/purpose-premium

Rao, V., Agarwal, M., Dahlhoff, D. (2004). How Is Manifest Branding Strategy Related to the Intangible Value of a Corporation? Journal of Marketing, 68(4), 126-141. http://dx.doi.org/10.1509/jmkg.68.4.126.42735

Redacción Adlatina. (2021, 5 de julio). Cannes Lions anunció sus rankings completos: varias agencias latinas destacadas. Adlatina. https://www.adlatina.com/publicidad/cannes-lions-anunció-sus-rankings-completos:-varias-agencias-latinas-destacadas

Roper, S. & Fill, C. (2012). Corporate Reputation, Brand and Communication. Pearson PLC.

Salpini, C. (2019, 17 de enero). Nike CEO Mark Parker’s last report marked by first $1B quarter for Jordan. RetailDive. https://www.retaildive.com/news/nike-ceo-mark-parkers-last-report-marked-by-first-1b-quarter-for-jordan/569532

Salzer-Mörling, M. (2010). Consumption of brands. En K. M. Ekström (Ed.), Consumer Behaviour: A Nordic Perspective (pp. 531-548). Studentlitteratur.

Sassatelli, R. (2007). Consumer Culture: History, Theory and Politics. Sage.

Thompson, C. & Hirschman, E. (1995). Understanding the Socialized Body: A Poststructuralist Analysis of Consumers’ Self-Conceptions, Body Images, and Self-Care Practices. Journal of Consumer Research, 22(2), 139-153. https://doi.org/10.1086/209441

Tracy, S. J. (2013). Qualitative Research Methods. Wiley-Black Well.

van Djik, T. (1998). Ideology: a multidisciplinary approach. Sage.

Vredenburg, J., Kapitan, S. & Spry, A. (2020). Brands Taking a Stand: Authentic Brand Activism or Woke Washing? Journal of Public Policy & Marketing, 39(4), 444-460. https://doi.org/10.1177%2F0743915620947359

WARC. (2021, 5 de julio). WARC Rankings. https://www.warc.com/rankings/creative-100/top-countries/2020

Wenger-Trayner, B. (2017). Financial governance: accounting for social learning in a regional network in Africa. Knowledge Management for Development Journal, 13(3), 22-38. http://journal.km4dev.org

Wise, L. (2018, 10 de septiembre). Pop culture's re-awokening: is this political shift a movement or moment? The Guardian. https://www.theguardian.com/culture/2018/feb/17/pop-cultures-re-awokening-is-this-political-shift-a-movement-or-moment

WOM, un caso de estudio. (2018, 16 de julio). Medium. https://medium.com/@nbravoch/wom-un-caso-de-estudio-b272b473294f

Publicado

2021-12-18

Cómo citar

Goldsack-Trebilcock, S., Labarca, C., & Mujica, C. (2021). Wokebranding: causas sociales como estrategias de marca. Un estado del arte en Chile. Comunicación Y Sociedad, 1–26. https://doi.org/10.32870/cys.v2022.7835

Número

Sección

Temática general

Artículos similares

<< < 3 4 5 6 7 8 9 10 11 12 > >> 

También puede {advancedSearchLink} para este artículo.